Shipping costs


Shipping costs 
Without consideration of the weight or number of products
United Kingdom
(Gibraltar, Channel Islands not included)
£ 7,95
Expenditure above £ 20,00 £ 5,95
Expenditure above £ 70,00 FREE shipment
Shipment time - 2 working days  

Shopping Costs EU
See the shopping basket and check-out and pre select country.

Outside EU - Worldwide shipping costs
The shipping cost for worldwide shipping outside the EU are based on weight.
To calculate the shipping costs, you can use the calculator in your shopping cart.
You add the item to the shopping cart
You go to the shopping cart page.
In the shopping cart, you select the country and you will see automatically what the shipping costs, are.

Delivery guarantee
We offer a wide range of products at competitive prices and as low shipping costs as possible. All products are carefully packed and shipped.
All shipments worldwide are 100% insured, so we offer a 100% delivery guarantee. 
You can always track and trace your parcel accurately, so that you are well informed when your parcel will be delivered.

We ask our customers for a telephone number for us to state on the parcels, which ensures that the shipment can be delivered if the delivery person is unable to find the address; such parcels are also delivered faster than parcels with no telephone number. If you do not wish to state a telephone number, then that is no problem for ours. Please note, however, that additional shipping costs will have to be charged for reshipping the order in case the delivery is returned due to inability to locate the address. We trust you will understand we will do everything we can to provide proper guidance to delivery.

Explanation of Shipping Costs
Shipping costs at are composed of Postnl and DHL shipping costs, Postnl and DHL additional services, and packaging costs. All shipments come with transport insurance as a matter of course. 

Tracking and Tracing 
All shipments have a Track & Trace code available, which can be accessed only by you and by us through a secure Internet connection. After shipping, we will send you an E-mail containing this Track & Trace code. 

Maximum weight for a single parcel is 28 kilos; shipments consisting of several articles weighing over 28 kilos will be divided across multiple parcels. You will not be charged any additional amount for this, of course. Separate articles weighing over 28 kilos can only be shipped as a pallet shipment. Please contact us for costs related to pallet shipments. 

Import directives vary between countries. There is a chance that on arrival in the destination country, your parcel may be subject to VAT or import duty. These costs will be on your account. Unfortunately, we cannot influence this. Please contact your local customs authorities for information. 
Note: the above does not apply to EU member countries 

Returns and/or Complaints
We hope that you are delighted with your order. However, if for any reason you are not entirely satisfied or you otherwise wish to cancel your order, you may return any item in its original condition for a refund within 14 working days from delivery.

For security reasons, unfortunately, food products cannot be returned. Should you receive your products in damaged condition, or products that do not meet the quality standards which are to be expected of the relevant products, then we request you notify us of these matters within 3 days of receipt. To this end, you should use our E-mail address. Depending on the nature of the problem, we will try to arrive at a solution by mutual consult.